FAQs

By using shoproyalsupply.com you agree to the terms of use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing & availability. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

All content of our website including text, graphics, logos, icons, and images is the property of Royal Enterprise LLC. and is protected by U.S. and International Copyright Laws. All trademarks included on this site are the property of Royal Enterprise LLC. unless otherwise noted.

RETURN POLICY

Due to the exclusive nature and high demand of our merchandise, stock is not available for size corrections and/or exchanges. Please check that the product sizing, shipping address, and billing address you submit is correct, as it cannot be modified or changed. If your items are returned to us because of an invalid address we will have to charge you to reship your package. Orders cannot be modified, they will only be cancelled if there are critical errors to your items order. All sales final - no returns or exchanges will be processed, unless there are damages or misprints noticed on your item upon arrival.

SHIPPING

Orders placed between Monday and Friday are processed within 1-2 business days.

Domestic orders are shipped through USPS Priority Mail. International orders are shipped through USPS Priority International Mail, and are subject to duties/taxes/customs upon delivery as these are not applied in the shipping total.

INTERNATIONAL SHIPMENTS

Duties/Taxes/Customs are not applied in the shipping fees and may be charged separately upon delivery! 

PRE-ORDER ITEMS

Items designated as a “pre-order” are not readily available at the time of release and are set to be delivered at a later date. Please check the product description for the item you are purchasing, as it includes a date that you can expect the item to be shipped/delivered by.